Privacy Policy
How 88f Handles Your Data

This Privacy Policy ("Policy") is issued by 88f ("we", "us", "our", "88f"), the operator of the online casino and sports betting platform accessible at 88f.cam ("Platform"). This Policy describes our practices with respect to the collection, use, storage, sharing, and protection of personal information submitted by or collected from users ("you", "your", "Player") who register an account, access games, make deposits or withdrawals, or otherwise interact with the 88f Platform.

By creating an 88f account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must discontinue use of the Platform and may request account closure by contacting our support team.

This Policy is to be read alongside our Terms & Conditions and our Responsible Gaming Policy. In the event of any conflict between this Policy and those documents, this Privacy Policy shall govern with respect to all data-related matters.

2.1 Account Registration Data. When you register an account on 88f, we collect the information you provide directly, including:

• Full legal name
• Date of birth (for age verification purposes)
• Residential address (including city/district — e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh)
• Email address and mobile phone number
• Username and encrypted password
• Preferred currency (Bangladeshi Taka / BDT)

2.2 Identity Verification (KYC) Data. As part of our Know Your Customer process, we may collect copies of identity documents such as your National ID card, passport, driver's licence, and/or proof of address documents such as a utility bill, bank statement, or mobile money statement (e.g., bKash, Nagad, Rocket, Upay).

2.3 Financial Data. To facilitate deposits and withdrawals, we collect payment-related information including mobile wallet account identifiers, bank account references, card BIN ranges, and transaction histories. We do not store full card numbers or full mobile banking PINs on our servers.

2.4 Technical & Usage Data. We automatically collect certain technical data when you access the Platform, including IP address, browser type and version, operating system, device identifiers, referring URL, pages visited, session duration, and clickstream data.

2.5 Communications Data. When you contact 88f support via live chat, email, or any other channel, we retain records of those communications, including the content of messages exchanged, the time and date of contact, and the outcome of any support interaction.

2.6 Gameplay & Betting Data. We collect records of all game sessions, bets placed, sports events wagered on, bonus credits claimed, and win/loss outcomes associated with your Account.

3.1 Directly from You. The primary source of your personal data is the information you voluntarily provide during account registration, KYC submission, payment processing, promotional opt-ins, and support interactions.

3.2 Automated Collection. As you navigate the Platform, we automatically collect technical and usage data via server logs, session tracking technologies, and cookies. See Section 9 of this Policy for detailed information about our use of cookies.

3.3 Third-Party Sources. In limited circumstances, we may receive data about you from third parties, including payment processors (e.g., during transaction verification), fraud-prevention service providers, and identity verification partners. Any data received from such sources is handled in strict accordance with this Policy.

88f uses your personal data for the following purposes:

1. 4.1 Account Administration: Creating and maintaining your Player Account, processing your deposits and withdrawals through methods including bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and keeping your Account records up to date.
2. 4.2 Identity & Age Verification: Confirming that you meet the minimum age requirement of 18 years and that you are who you claim to be, as required by our responsible gaming and anti-money-laundering obligations.
3. 4.3 Fraud Prevention & Security: Detecting, investigating, and preventing fraudulent transactions, account takeovers, money laundering, and other forms of abuse or illegal activity on the Platform.
4. 4.4 Contractual Performance: Fulfilling our obligations under the Terms & Conditions, including settling bets, crediting bonuses, and responding to support requests.
5. 4.5 Responsible Gaming: Monitoring your gaming activity to identify patterns that may indicate problem gambling behaviour, and applying any self-exclusion, deposit limit, or cooling-off restrictions you have requested.
6. 4.6 Platform Improvement: Analysing aggregated usage data to understand how players interact with the Platform and to improve the design, performance, and content of our services.
7. 4.7 Marketing Communications: Where you have provided explicit consent, sending you promotional emails, SMS messages, or in-platform notifications about new games, bonuses, and seasonal promotions (such as Eid specials, BPL season offers, or Pohela Boishakh promotions). You may withdraw consent at any time by contacting support.
8. 4.8 Legal Compliance: Meeting our obligations under applicable law, responding to lawful requests from regulatory or law enforcement authorities, and resolving disputes.

5.1 Contractual Necessity. The majority of the personal data processing described in this Policy is necessary for the performance of the contract between you and 88f as set out in the Terms & Conditions. Without this processing, 88f cannot provide you with account services, accept deposits, settle bets, or pay withdrawals.

5.2 Legal Obligation. Certain processing activities — particularly KYC identity verification, age verification, and the retention of transaction records — are carried out to comply with applicable legal and regulatory requirements, including anti-money-laundering obligations.

5.3 Legitimate Interests. We process technical and usage data to detect fraud, maintain Platform security, and improve the quality of our services. These activities serve 88f's legitimate business interests and the broader interests of our player community in having a safe and reliable platform.

5.4 Consent. Where we send you direct marketing communications or deploy non-essential cookies, we do so only on the basis of your prior explicit consent. You retain the right to withdraw this consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6.1 88f does not sell, rent, or trade your personal data to third parties for their own marketing purposes under any circumstances.

6.2 Service Providers. We share personal data with carefully selected third-party service providers who assist in operating the Platform. These include payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, City Bank), identity verification providers, game studios (Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, Ezugi), hosting and cloud infrastructure providers, and fraud detection specialists. All such providers are contractually required to process your data only on 88f's instructions and in accordance with this Policy.

6.3 Legal & Regulatory Disclosure. We may disclose your personal data to courts, regulators, law enforcement agencies, or other governmental authorities where we are legally required to do so, or where such disclosure is necessary to protect the rights, property, or safety of 88f, its players, or the public.

6.4 Business Transfers. In the event that 88f undergoes a merger, acquisition, or sale of all or a substantial portion of its assets, your personal data may be transferred as part of that transaction. You will be notified of any such change via a prominent notice on the Platform prior to the transfer taking effect.

7.1 88f retains your personal data for as long as your Account remains active and for a reasonable period thereafter to fulfil the purposes described in this Policy, including the resolution of any outstanding disputes, the enforcement of our agreements, and compliance with legal obligations.

7.2 Upon Account closure, 88f will retain your personal data for a minimum period consistent with our anti-money-laundering record-keeping obligations. After this mandatory retention period has elapsed, your personal data will be securely deleted or anonymised in such a way that it can no longer be associated with you as an individual.

7.3 Specific retention periods applicable to different categories of data are set out in the table below:

8.1 88f implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and the 88f Platform is protected by industry-standard SSL/TLS encryption protocols.
• Password Hashing: User passwords are never stored in plain text. We apply strong one-way cryptographic hashing algorithms to all stored password credentials.
• Access Controls: Access to personal data held by 88f is restricted on a strict need-to-know basis. Employees and contractors who handle personal data are subject to confidentiality obligations.
• Infrastructure Security: The 88f Platform is hosted on secured server infrastructure with firewall protection, intrusion detection systems, and regular security patch management.
• Fraud Monitoring: Automated fraud detection systems monitor account activity 24 hours a day, seven days a week, to identify and flag suspicious behaviour for investigation.

8.2 Despite these measures, no method of data transmission over the internet or electronic storage is completely secure. 88f cannot guarantee the absolute security of your personal data. You are responsible for maintaining the confidentiality of your own Account credentials and must notify us immediately at [email protected] if you suspect any unauthorised use of your Account.

9.1 88f uses cookies and similar tracking technologies (collectively "Cookies") to enhance your experience on the Platform, to maintain session continuity, and to collect usage data that helps us improve our services.

9.2 Types of Cookies We Use:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function correctly. They enable core functionality such as session management, secure login, and access to protected areas of the site. These cookies cannot be disabled.
• Functional Cookies: These cookies remember your preferences (such as language settings and preferred game categories) to provide a more personalised experience. They persist across sessions but can be disabled without affecting core Platform functionality.
• Analytics Cookies: We use analytics cookies to collect aggregated, anonymised data about how players navigate the Platform. This helps us understand which features are most popular and where improvements can be made.
• Security Cookies: These are used to support our fraud detection and account security systems, helping us identify suspicious login attempts and protect your Account.

9.3 You may control non-essential cookies through your browser settings. Please note that disabling functional or analytics cookies may affect your experience on the Platform. Instructions for managing cookies are available in your browser's help documentation.

As a player on the 88f Platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact 88f support in writing at [email protected] with the subject line "Privacy Rights Request":

1. 10.1 Right of Access: You have the right to request a copy of all personal data that 88f holds about you, along with information about how it is used and with whom it has been shared.
2. 10.2 Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
3. 10.3 Right to Erasure: Subject to our legal retention obligations, you may request the deletion of personal data that is no longer necessary for the purposes for which it was collected. Please note that we may be required to retain certain data for legal and regulatory compliance reasons even after an Account is closed.
4. 10.4 Right to Restrict Processing: You may request that 88f restrict the processing of your personal data in certain circumstances, for example while a dispute about the accuracy of that data is being resolved.
5. 10.5 Right to Data Portability: Where processing is based on your consent or the performance of a contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
6. 10.6 Right to Object: You have the right to object to the processing of your personal data where that processing is based on 88f's legitimate interests. You also have an unconditional right to object to the use of your personal data for direct marketing purposes at any time.
7. 10.7 Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

88f will respond to all verified privacy rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 60 days, in which case you will be notified of the extension and the reason for it.

11.1 The 88f Platform integrates third-party game content from providers including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi. While 88f takes reasonable steps to ensure that these providers maintain appropriate data protection standards, each game provider operates under its own privacy and data processing framework. 88f is not responsible for the data practices of third-party game studios with respect to data they independently collect.

11.2 The Platform may contain references or links to information resources. 88f is not responsible for the privacy practices of any external website or resource. We encourage you to review the privacy policies of any third-party service you interact with in connection with the 88f Platform.

12.1 The 88f Platform is strictly intended for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If you are a parent or guardian and believe that a minor has registered an account or submitted personal data on the Platform, please contact us immediately at [email protected]. Upon confirmation, we will promptly close the relevant account, delete all associated personal data, and report the matter to relevant authorities where required by applicable law.

13.1 88f reserves the right to update or revise this Privacy Policy at any time. Where changes are material — meaning they affect the way we collect, use, or share your personal data in a manner that may be unexpected or adverse to your interests — we will provide advance notice to registered players via email to the address on file, or via a prominent notice on the Platform, at least 14 days before the changes take effect.

13.2 The "Last Updated" date displayed at the top of this Policy will be revised each time the Policy is amended. We recommend reviewing this page periodically to stay informed about how your data is being handled. Your continued use of the Platform following the effective date of any revised Policy constitutes your acceptance of the updated terms.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data that 88f holds about you, please contact our support team using the following details:

• Email: support@88f.cam (plain text — not a clickable link)
• Subject Line: "Privacy Policy Enquiry" or "Privacy Rights Request"
• Response Time: We aim to acknowledge all privacy-related enquiries within 2 business days and to provide a substantive response within 30 days.

All privacy enquiries are handled by our dedicated support team, who are trained to manage personal data requests in accordance with this Policy. When submitting a privacy rights request, please provide sufficient information to allow us to verify your identity before we process your request — this is necessary to protect your data from unauthorised disclosure.